Monday, August 30, 2010

The best airlines in the world for CRM

Find an airline, which introduced its first customer can be a real difficulty. Seems like something that should be ongoing - provide excellent customer service - a range of airlines to cure clients as if they have no other choice to fly have. The airline market has undergone a decade of upheaval more true than the past, organizations such as folded in post-911 voltage, while others have converted their traditional costs, most airlines' low-based services, many times sacrificing their customer service.

But there are still few airlines to provide excellent customer service and treat their passengers with dignity and respect. Although no specific surveys show it to the best airlines for customer service, a few Web sites and publications have their own rating systems, user centered Mostly, set to help pick up passengers as possible. I covered some of them.

Ideal InternationalAirlines

Cathay Pacific - you can depend on one airline may not be present in Hong Kong, but is continually tops' company 'lists as the best Skytrax World's Airlines 5-Star Award "and CNN Money" Ideal Airlines' check-list. Their planes are new, their staff is friendly, no heavy baggage fees are free and good meals.

Asiana Airlines - Named the 2010 Skytrax Airline of the Year, the Korean airline has everything.Regular passengers praise the good food, exceptional service and fast, no frills approach to customer service.

Singapore Airlines - the airline was in 2009, produced about every list I have seen what has Skytrax CNN Money's Top 5:05 first, and accepted the largest airline in the world in Conde Nast Traveler's Choice Awards Reader. They were good for the general appeal (such as regular review the flight attendants!) Are dealt with and delaysService.

Emirates - The Dubai-based airline entertainment awards for his service aboard the flight and the enthusiasm and attitude of staff, particularly on long haul flights. This is a four-star Skytrax Airline and CNN Money No. 3 airline in the world.

Thai Airways - another airline, created on top 10 lists of most important publications and Reader's Choice Awards, the Thai airline. Shefor almost everything just to find out their board service and efficiency of response to requests and also cleaning the bathrooms!

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